Submit a request

Refer to the prior Case-ID in which the installer was instructed to return the product.

Only spare parts. Specify below which part is to be replaced.

The product's S/N can be found on the label, configuration slip or in our cloud service

The protocol used to communicate with a cloud service.

If multiple cars experience issue (i.e. public charger), please include this information.

To accurately troubleshoot the issue, this information is required.

To accurately troubleshoot the issue, this information is required.

Ange vilket API laddare riktas mot

Ange antal sekunder

Om ni ej har möjlighet att skicka laddaren till oss kan vi hjälpa er med det. If you don't have the ability to return the product, we can assist you.

Provide the address which the product will be returned from.

Should the credit invoice be marked with a specific reference?

Add file or drop files here