Support - EN
Charge Amps Aura
Charge Amps Halo
Charge Amps Dawn
Charge Amps Amp Guard
Cloud & Misc
Categories
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Troubleshooting
- LED status and lights for OCPP - Charge Amps Aura
- Connectivity (Aura)
- Charging interrupted (Aura)
- Limited charging (Aura)
- Charging does not start (Aura)
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Installation
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Documentation
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Troubleshooting
- LED status and lights for Charge Amps Halo
- Charging stopped (Halo)
- Limited charging (Halo)
- Charging does not start | stopped (Halo)
- Connectivity (Halo)
- On-site troubleshooting (Halo)
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Installation
- Serial Number - Halo, Aura, Dawn
- Installation guide (Halo)
- WiFi configuration (Halo)
- Replace a 3-phase charging cable Halo
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Documentation
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Troubleshooting
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Installation
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Documentation
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Firmware updates
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Service
- Circuit board replacement (Halo)
- Service - Replacement of solenoid
- Replacement of 1-phase charging cable
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Cloud
- OCPP IT-Net Load Balancing
- Installation Wizard - updated version
- Create a schedule - App
- Cloud & App updates and releases
- Enable CEaaS (Charging Efficiency as a Service)
- New Partner account (how to create)
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Tips
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Loadbalancing
- Charging does not start (Amp Guard)
- Charging interrupted (Amp Guard)
- Limited charging (Amp Guard)
- Load Balancing Guide
- Tips for load balancing
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RFID
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Promoted articles
- Enegic for multiple AURA installation
- Connectivity for Dawn with LTE-M
- Migration to OCPP
- FW updates and releases
- OCPP IT-Net Load Balancing
- Installation Wizard - updated version
- Create a schedule - App
- Cloud & App updates and releases
- Enable CEaaS (Charging Efficiency as a Service)
- New Partner account (how to create)